- 1 How to unsubscribe in different Movistar Fusion services
- 2 How to request the cancellation of a contract for mobile, prepaid or mobile services in Movistar
- 3 Steps to cancel the landline in Movistar
How to unsubscribe in different Movistar Fusion services
If we want to cancel our Fusion or one of the lines that make it up we have to call 1004. However, we can unsubscribe from our TV packages private space.
There are many other services we may have contracted with Movistar, such as a Additional data. To manage or cancel an Extra Data, we can go to the My Movistar app, check the line in which we are benefiting at that time, then select the Data Management option. That's where we will find the option Unsubscribe, click on it and confirm. On the company's website, we may also request the withdrawal of Data Extra by directly accessing of this link.
It is possible to unsubscribe quickly and easily from Movistar on the company's website, as is the case with the MultiSIM Service. For that, just go to this link, yes, remember that you must have your mobile phone handy as they will provide you with a security PIN code via SMS.
If we do not want to have the service available Online payments We can request the withdrawal to Movistar via this form, while if we want to unsubscribe from the Yavoy service, just send a Free SMS on the phone 2217 with the word BAJA.
If, at any time, we have subscribed to a content of the Portal of emotions and we want to request the withdrawal, we can do it ourselves from the Web emocion.movistar/micuenta. There we will have to click on the Unsubscribe link, select the service to which we are subscribed and finally click on the link Give down now.
To disable or cancel the service caller ID we have to fill in the form we found in this same link and indicate that we are requesting the cancellation of the service. To request the withdrawal of other services, we can access My Movistar.
How to request the cancellation of a contract for mobile, prepaid or mobile services in Movistar
To cancel a mobile phone contract in Movistar if you only have Fusion contract mobile phone lines, simply follow this link, enter your mobile number, DNI and have the phone at hand, as you will receive an SMS with a security PIN code to process the request. If, on the other hand, the mobile is part of a merger, the owner of the line must call the 1004 request the cancellation of the service.
As in the case of Fusion, we may want to cancel other Movistar mobile services such as Extra Data, MultiSIM, Yavoy, online payments or subscriptions and emotional content. In this case, just follow the steps mentioned above to request the cancellation of each of these services via the company's website.
If the line we want to cancel is that of a prepaid phone, we have to call the 224430. Of course, I should know that the cost of the call is 6 cents / minute and 20 cents / call setup. If, in addition to the prepaid line, we have contracted another Movistar service, we can call free phone number 900210571.
Steps to cancel the landline in Movistar
If we have contracted fixed telephone line and we want to cancel it, the owner of the same device must call the 1004. If we want to cancel the identification service of our landline, then we will have to go to this link, download the form, fill it out and indicate that you want to cancel the service. And if we want to offer another service related to the fixed service, we have to access to My Movistar.