Steps to change a contract holder in MásMóvil
The first thing to do is to fill out a form that the company itself provides us through its website to change ownership. Therefore, we download the form and fill it with all the requested data to the current owner and the new one.
We will have to indicate the telephone number of the line for which the change is requested, full name, nationality and identifier, CIF or passport of the current owner or company, as well as the same data and others such as the postal address complete, date of birth, contact email and bank account number of the new owner.
Once completed, to process the change of ownership, you must sign the document with both people and send it to the company. For this, it is possible to do it through a fax to the number 911 530 550 or because email at the address firstname.lastname@example.org. In all cases, we must also attach a photocopy of the DNI / NIE / CIF or passport of the current holder and the new holder. In the event that it would be held by a legal person, we will also have to attach a photocopy of the articles of association and the designation of the representative of the company.
If the two owners can not sign the same document, we can send a form for each holder, by signing each of his. In any case, once the documentation is received, the procedure to change the owner of the MásMóvil contract will begin.
The estimated time for the change to occur is approximately 7 working days from the moment the operator receives the documentation, although we receive an SMS from MásMóvil at the time the change of ownership request was processed.
It's important to know that management It has an associated cost of 3 € plus VAT for administrative costs and that the change of ownership in converged services, ie fixed plus Internet, is not available. We can only change ownership in MásMóvil of a phone line and as an alternative to the convergent change of ownership, we can change the holder of the payer.