Nest is the leading player in smart home security and connected security. His status as a subsidiary of Google has subjected him to a special examination. Google talked about its "Customer Confidentiality Commitment" at the I / O 2019 when it unveiled the new Google Nest logo. The company has just delivered on its promise for I / O: it removes the option to disable the camera's status lights. Nest customers have answered with almost universal anger to change.
One of the principles in Google's commitment to privacy was that the company would ensure that there is a visual indicator when your Nest camera was on and streaming video on Google. According to the email sent to users, Google does this by constantly turning on the status of most Nest cameras. Thus, you will always know if any of these devices is actively broadcasting. So that's good, right? Not so fast – it turns out that many people liked being able to turn off those lights.
Nest says the Nest Cam video doorbell and Nest Hello will soon get a silent OTA update that removes the status light feature. The small green LED will be lit continuously when the camera is active and will flash when someone will watch the live stream. Instead of turning off the light, Nest will only support light attenuation.
This ensures that you and everyone around you are aware of what the camera is doing. However, this is not a characteristic that everyone wants. Many Nest camera owners prefer devices to attract the least attention possible. For example, blinking the camera at the door could indicate to an unwanted visitor that you are looking at him and not answering the door. Pretty awkward. This could also make the cameras easier to spot for an observer thief, who could then avoid them or damage them.
The status light is indeed a valuable tool if you are worried that someone will hack your cameras or if you do not trust Google. Although placing a Google camera in your home seems like a bad idea if you are that person. For all others, the status light is at best unimportant and at worst a nuisance. Imposing it on everyone could miss the point. The outrage over the Google community forums is widespread, but there is no indication that the company will reconsider its decision.
Google is in the process of bringing more Nest internal operations, and that can not happen too soon. Nest has recently been impacted by several security and privacy issues, and the most recent may be the most serious to date. Nest Cam users report that resetting the device before dropping it does not always prevent the previous owner from viewing the stream.
After you set up a Nest security camera, it's linked to your account. Only you (and anyone with your password) can view this feed. However, Nest also has the "Works with Nest" system that links products to other services. Nest users have reacted angrily when Google recently announced that Works with Nest will disappear, but that may be a good thing. Third-party integrations are responsible for the new breach of confidentiality.
The Wirecutter conducted a test after seeing a number of disturbing complaints online. Apparently, Nest Users could still see their camera feeds after a factory reset if they had been associated with a Wink hub, devices incorporating wireless smart home protocols like ZigBee and Z-wave. In the Nest world, it simply means removing them from your account. The filier confirmed with a Nest camera that, yes, Wink retains access to the camera after a reset. That's the case even if someone else installs Nest Cam on his account.
It seems that resetting the camera does not properly cut the Works link with Nest. The Nest app itself can not connect to the camera nor access its advanced features. However, the Wink app receives a stream of still images captured every few seconds. It's unclear if this issue is only for the standard 1080p Nest Cam or if the company's newest cameras, such as the Nest Hello and the IQ indoor camera, have the same flaw.
Google has now responded to the reports, indicating that it had identified the problem and that an update was being deployed to resolve it. Customers have nothing fortunately. Google's ultimate solution is to disable Works with Nest completely. The feature should be disabled in the coming weeks. In its place, Google suggests users to try the features of the Nest assistant, less powerful but more controllable by Google. Maybe this is not a bad thing, given the recent events.
Last week at Google I / O, Google made several announcements about the Nest family of products. Nest, as an independent unit within Google, has been fully integrated. There are more Nest branded products – everything is Google Nest.
It's no surprise that Google is choosing to extend its own brand to all Nest products. But the company does this by breaking with its old compatibility and branding programs, ensuring (again) that anyone investing in a smart home built around a Nest Thermostat is now facing a fundamentally uncertain future.
The Works With Nest certification program will be closed on August 31, 2019. Products previously certified to work with Nest, including those from Lutron, SimpliSafe, IFTTT, Philips Hue, Logitech Harmony, August Home and Wemo, are all known. be affected, although the degree of loss of function may differ between products.
Instead of "Works with Nest"Google will suggest to the product" Works with Google Assistant "to replace it.It's not hard to see what's going on here." Google threw existing Nest customers under the bus, without worrying about smart home configurations that it can now force trading partners to interface directly with its own wizard product.According to Le Verge, Lutron sent an email to his customers, telling them "the ability to automate functions Lighting based on Nest's home and home status, personal alerts from Nest Cameras, or smoke or carbon monoxide detection from a Nest Protect will be affected by the change. This will also remove the ability to control the Nest Thermostat from the Lutron smartphone app. "
When Google bought Nest, it promised to keep Nest and Google data in separate silos. This promise is also gone. Although existing Nest users can keep their Nest accounts, Google now strongly recommends that you switch to a Google Account and warn that the new features it plans to introduce with the service will only be available on Google Accounts. Performing this migration means giving Google all Nest data that you prefer to keep confidential.
Reactions to these changes have not been positive. In addition to destroying the smart home ecosystems that users have created for themselves, Google breaks its previous agreement to keep Nest and Google separate data. It is possible that Google Assistant integrates well with thousands of products, but Works with Nest was a larger program and promised greater compatibility. It also offered more direct control and allowed, not otherwise, people who wanted to benefit from certain aspects of the smart home without the permanent microphone to do so.
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